BPO

We are a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. We have been the go-to experience creators for global giants across outsourcing and technology. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI to Teleperformance in the recent past. Established on a note of promise and with the right mind-set, this strategic turn redesigns our ability to tap into a world of new opportunities and results.

What makes us different?
• A customer-centered approach to business

Customer Experience Management is the bedrock of our philosophy and business strategy. Our solutions portfolio is designed to make your company and its brands relevant to your customer’s life. We focus on knowing what you want to achieve and then align the right tools and methodologies to help fulfill them. In essence, we are genuine not generic custodians of our client’s brand.

• Agility & flexibility levers

Given the rate of change, we help you identify business and market opportunity beyond the risk of volatility and develop inherent capabilities with our agile decision-making and solution delivery approach. Further, our flexibility factor helps create apt engagement models like JV’s, carve-outs for better outcome orientation and customer lock-ins. Our focus is to enable your business to continually create a distinctive corporate course, challenging changing circumstances to consistently ‘deliver the goods’.

• New age services

Our accelerated adoption and implementation of trending solutions and services (social media & analytics) helps your business capture upside opportunities and deepen customer networks in a world of high-velocity changes. Our services have one thing in common: the ability to keep your business highly responsive and adaptive to change- sense incipient shifts in global dynamics, customer-competitor behaviors and accordingly power future profitability. Our services span across all channels (customer facing and back-office operations) and is globally acclaimed for its unique ‘best shore delivery’.

• QUALITY EFFICIENCY Approach

In today’s competitive world the customer’s measure between you and your customer is quality. Provide seamless support, rapid response and add-on innovations with our Quality approach handled by world’s most organized team. Our proven approach is an ideal path for your invigorative drive.

• Distinctive domain knowledge

Today it is not just about staying in the game, rather playing ahead of it. Outpace the performance game by revisiting our reliable ‘industry’ resources regularly. Given our extensive experiences, stable of blue chip clients and credible global service delivery, our intent is to help decision-makers perceive current and future business conditions for progressive portfolios.

Emwe Tech Technologies IT Outsourcing service has robust infrastructure to enable continuous transactions of all kinds of projects from end to end and reduce costs, offload business risks and gain strategic focus. With our Quality IT staff having expertise and work ethics in Outsourcing, offer Offsite and Onsite services delivering all your Requirements. Emwe Tech aims to meet all your organizational goals effectively through promotion of innovative solutions.

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